Frequently Asked Questions

Here are answers to some popular questions many customer would like to know about wigs and toppers before and after making a purchase in store and online.

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When should I buy a wig for chemo hair loss?

It’s generally recommended to choose a wig before complete hair loss so you can match your natural color and texture more easily. However, I’ve also worked with clients who purchased after hair loss. In my professional experience, the scalp can become more sensitive over time, so it’s important to feel the wig base against your scalp to ensure comfort before purchasing.

How often should I wash my wig?

There’s no strict timeline, as everyone wears wigs and toppers differently. It depends on how often you wear them and the activities you do while wearing them. A good rule of thumb is to wash them when they become greasy, frizzy, or start tangling easily. Some people wear theirs daily, others occasionally, and many rotate between multiple units.

Can I sleep in my wig or hair topper?

It’s not advisable, though some people may do so occasionally for a day or two. Nalva Wigs are designed to be worn without adhesive, and Nalva Toppers are secured using soft, silicone-lined clips and/or a discreet fishline for a comfortable, secure fit.

How do I measure my head for a wig/topper?

For Nalva Wigs, use a soft measuring tape and wrap it around your scalp, starting just above one ear and circling your head until the tape meets.

For Nalva Toppers, measure diagonally across the affected area. Be sure to extend the tape about one inch beyond the thinning area on all sides to ensure proper coverage and a secure fit. 💛

How do I keep a wig from falling off?

Nalva Wigs are fully adjustable, with straps at the nape that allow you to customize the fit. If purchasing online, make sure you know your correct wig size — a wig that’s too large won’t feel secure, and one that’s too small may shift or slide back. Also, if the wig cap is worn out, it may no longer tighten properly. Always choose the right size and ensure it has adjustable features for the best fit. You can also use combs and wear a velvet wig grip.

Human hair vs. synthetic wigs: which is better for hair loss?

Human hair wigs are often preferred for hair loss because they closely mimic the look and feel of natural hair, making the transition more seamless and helping you feel confident in your daily activities. They also tend to be more breathable and lightweight, which can be especially important for sensitive scalps.

While synthetic options have their benefits, many are made from plastic-based fibers that may not offer the same natural movement or airflow as human hair.

Can I get a wig covered by insurance?

Yes, you can. Contact your insurance provider to confirm their requirements and the coverage you’re entitled to. In most cases, you’ll need a doctors' not and a receipt that lists the item as a “Medical Wig” or “Cranial Prosthesis” for reimbursement.

Does wearing a wig stop hair from growing back?

No, it doesn’t. In fact, wigs can help preserve your natural hair by reducing frequent manipulation. They allow you to keep your hair in a protective style while maintaining your look and confidence. With breathable wig caps, they can even support healthy hair growth. For the safest option, glueless wigs are best for hair preservation.

Are people able to tell you are wearing a wig?

Most of the time, only experienced wig wearers or those very familiar with wigs can tell. To the untrained eye — especially with quality craftsmanship — it’s usually undetectable. In fact, some wigs and toppers are so well made that even a trained eye can’t tell the difference.

Are Wigs Uncomfortable?

Yes but when your true match, it should be. Finding your true match means finding a wig with the perfect hair type, size, density and length. A comfortable wig should be not be adjustable, breathable and lightweight.

What is the most natural looking wig ever?

The most Natural looking wigs are the lace front wigs made with hand-tied high definition Swiss lace which almost disappears when placed against the skin. The effect of the hand-tied hair knots on Swiss lace when placed against the skin gives is the most natural appearance.

Can a wig or topper look natural on me?

Absolutely, Toppers and wigs made with fully or partially with High Definition Swiss Lace Base and Silk Base tend to provide a natural look for most people.

What are the differences between wigs and toppers?

A wig provides full coverage of your entire scalp, while a hair topper offers partial coverage for a specific area.

  • Hair Color: Wigs completely cover your natural hair, so there’s no risk of a color mismatch. Toppers, however, are worn over existing hair, which can reveal differences in color if it doesn’t perfectly blend.
  • Hair Loss Coverage: Wigs are ideal for people with more extensive hair loss or those wanting full coverage. Toppers work best for mild to moderate hair thinning in targeted areas.
  • Styling Flexibility: Wigs can camouflage your natural hair entirely, including different hair colors, while toppers may require careful color matching for a seamless look.

How do I know whether to choose a wig or a topper?

If you want full scalp coverage or have significant hair loss, a wig is the best choice. Toppers work well for mild thinning or for adding volume in specific areas.

Can I cut, color and style a topper to match my natural hair?

High quality human hair toppers can be colored and styled to match your natural hair. For best results, have a professional hairstylist work on the piece and style the hair piece on your hair.

Can I wear a wig or topper if I have sensitive skin?


Yes. Look for soft lace bases, silk tops, or glueless options to minimize irritation.